Contact

E-Mail

[email protected]

Using your registered email address helps support match your enquiry to the correct account. Never send your password by email.

Live Chat

Live chat is available in the casino. The support team can help with logging in, bonus promotions, payments and game-related issues.

Information to Include

For payment queries, include the amount, date and time, payment method and transaction reference.

For interrupted game rounds, provide the game name and round ID, if available.

For technical errors, include your device model, browser and the exact wording of the error message.

Taking a Break or Self-exclusion

You can request temporary or permanent self-exclusion through support. Specialist organisations also provide independent advice for gambling-related problems.