Minimum Withdrawal50 €

Or the equivalent; different amounts may apply depending on the method or promotion.

Casino Fee0 %

Bank, conversion or network fees may also apply.

ProcessingUp to 72 Hours

After that, funds are transferred by your bank, wallet or the crypto network.

Requesting a Withdrawal

Use your existing casino account and the withdrawal methods available to you.

Where We Send Your Withdrawal

Available methods depend on your deposit, account and location.

Bank Transfer

After we approve the withdrawal, your bank processes the incoming payment. Intermediary banks may charge fees. If your account is denominated in CHF, your bank may convert the withdrawn euro amount.

Skrill

We pay out to the Skrill wallet enabled for your account. Our processing and the payment provider's crediting of your wallet are two separate steps.

Cryptocurrencies

For crypto withdrawals, the coin, network and destination address must match. An incorrect address or network can result in lost funds.

VisaMastercard

Withdrawal to Your Card

We support Visa OCT and Mastercard Payment Transfer. Even for supported cards, the issuing bank may decline the credit. If your card cannot receive payouts, our support team can help work out how to send your withdrawal.

More About Payments

How Long Do Withdrawals Take?

On average, we process withdrawals within a day. This is not guaranteed: processing can take up to 72 hours. Missing documents or additional checks may delay approval.

After approval, the time required depends on the payment method. Bank transfers involve processing by the banks concerned, while cryptocurrency withdrawals require network confirmations.

Verification, Balance and Limits

We approve withdrawals once your account is fully verified and you have completed all applicable wagering requirements.

Verify Your Account

For your first withdrawal, we may request a national ID or passport, proof of address and proof of the payment method used. Documents must be genuine, legible and complete, or we may request further evidence. Additional identity checks are possible. We do not process withdrawals without full verification.

Deposit and Bonus Wagering

You must wager deposited funds at least three times before withdrawing, even without a bonus. A €100 deposit therefore requires at least €300 in wagering. Any active bonus also has its own wagering requirements.

Bonus Terms

Your Withdrawal Limit

The maximum depends on your payment method and loyalty tier. Daily, weekly or monthly limits may apply. Your current limit is displayed in the cashier's withdrawal section. Higher loyalty tiers may also increase your maximum. If the requested amount exceeds a method's limit, the payment may be split into instalments.

For winnings over €10,000, we reserve the right to make monthly instalment payments of no more than €10,000 until the full amount has been paid.

Withdrawal Stuck?

You Can't Submit the Request

Incomplete verification, outstanding wagering requirements or an amount outside your limits can prevent a withdrawal. If the cashier requires a deposit before your first withdrawal, withdrawals have not yet been enabled for your account.

If an error occurs, the exact message, payment method and requested amount will help us investigate.

Withdrawal Declined

We or your payment provider may decline a withdrawal. Support can explain the reason and whether further documents are needed. Your bank may also be responsible for a declined card payout.

Questions About Withdrawals?

Our support team is available 24/7 via live chat and email.

What is the minimum withdrawal at Vincispin?

The standard minimum withdrawal is €50 or the equivalent. Different terms may apply to certain methods or bonus offers. Your amount must also be within your current withdrawal limit.

How long will I have to wait for my withdrawal?

On average, we process withdrawals within a day, but processing can take up to 72 hours. The payment provider then handles the transfer. Missing documents or further checks may delay approval.

Are there any withdrawal fees?

Our casino fee is 0%. Your bank or payment provider may charge their own fees. Converting funds to CHF or using crypto networks can also incur costs, so the amount received may be lower.

Can I withdraw while a bonus is active?

You can withdraw bonus winnings only after meeting wagering requirements. If you request your deposit back before completing wagering, the bonus and any associated winnings are forfeited. You can withdraw your remaining real-money balance once the other withdrawal conditions are met.

Can I withdraw winnings from no deposit free spins?

Winnings from no deposit free spins and loyalty free spins generally have a maximum cashout of €50 or CHF 50 unless the promotion states otherwise. This cap also applies after you complete the required wagering.

Must I use the same payment method as for my deposit?

Generally, yes. We pay withdrawals through the method used to deposit. If it cannot receive funds or your bank declines the withdrawal, support can help with the next steps.

Can I withdraw my winnings in CHF?

Our casino uses euros for internal accounting. Whether you can withdraw to a CHF account depends on your available payment methods. Your bank or payment provider may convert the amount and charge fees.

What is my maximum withdrawal limit?

Your maximum depends on the payment method and your loyalty tier. Daily, weekly and monthly limits may also apply. Your current limit is displayed in the cashier's withdrawal section. Possible monthly instalments of €10,000 for large winnings are not a general withdrawal limit for every account.

What does it mean when my withdrawal is still processing?

While we review your request, the payment has not yet been approved. Missing documents or outstanding wagering requirements can delay processing. If your request is still pending after 72 hours, support can explain what is needed for approval. Once approved, the payment method's transfer time is added.

What details help support trace a missing withdrawal?

Provide the requested amount, date of request, payment method and transaction reference, if available. For errors, include the exact wording of the message. This helps us establish whether we are still processing the withdrawal or have already passed it to the payment provider.

Your Vincispin Withdrawal

Request a payout of your available balance through the cashier.

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